COVID-19 Protocol (Updated)

graphic of PSW company announcement

Since March 2020, the Portland Stone Ware team has been following government protocols and practicing social distancing. We are taking every precaution to manage the health and safety of our employees and plan to continue to be here to serve you, our customers. We thank everyone for their continuing support and efforts to keep our environment safe.

CUSTOMER PICK UPS: Weekdays from 8:00am to 3:30pm. Please pull up to the shipping receiving office before entering our yard. Upon arrival, drivers should remain in their trucks. Our office personnel will bring the paperwork out to the driver. If no one comes out please call the office 800-343-0001 with the order number you are picking up. Drivers will then be instructed to drive into the yard where they can prepare their truck for loading. When the truck is ready for loading, the driver should then return to their truck and wait inside the truck as our yard personnel load. Upon completion, our personnel will pass any required paperwork to the driver through the window and will signal the driver to pull out onto the street in front of our building to tie down the load and move on.

OUR PRODUCT DELIVERIES TO CUSTOMER LOCATIONS: We are instructing our drivers to call in advance to arrange deliveries. We are instructing our drivers to remain in their vehicle during any wait time or while unloading occurs.

VENDOR DELIVERIES: We will ask the drivers to unstrap and go back into their cabs. Paperwork will be passed through the open cab window of the truck for signing purposes. We will unload and motion the driver to leave without physical contact.

Thank you in advance for your cooperation during this trying time.